Households may decide either to have a household connection or to take water from a standpipe, and are involved in project design, construction and management.
Normally, it takes water in the Anilao and Malbasag rivers roughly 3.6 and 5.6 days, respectively, to reach Ormoc City; however, it only took one hour during the flood.
The Montserrat Water Authority takes water from springs high in the mountains, treats it lightly and then stores and distributes it to customers through its network of pipes and reservoirs.