Društva KPN i Mobistar predlažu da se na pitanje odgovori na način da je Direktiva o univerzalnoj usluzi, i osobito njezini članci 9., 13. i 32., u skladu s člankom 20. Povelje, tvrdeći da do nejednakog postupanja u pružanju usluga nepokretnih mreža i usluga pokretnih mreža dolazi zato što se nepoštena opterećenja koja mogu nastati iz obveznog pružanja telefonskih usluga mogu nadoknaditi općim porezima ili mehanizmom sektorskog financiranja, a davanja za usluge pokretne telefonije i/ili usluge internetske pretplate mogu se nadoknaditi samo iz javnih fondova.
KPN and Mobistar propose that the answer to the question should be that the Universal Service Directive, and Articles 9, 13 and 32 in particular, are compatible with Article 20 of the Charter, arguing that the difference in the treatment of fixed and mobile telephony services lies in the fact that compensation for any unfair burden that may arise as a result of the mandatory provision of telephone services may either be provided from general taxation or by means of a sectoral financing mechanism, whereas in the case of mobile telephony services and/or Internet subscription services, compensation for the burden can be provided only from public funds.EurLex-2 EurLex-2