Metadata
Author: ParaCrawl Corpus
Data
English[en]
However, if a client had a lousy experience and answers negatively, someone from your company will receive a message informing them that they should communicate with him/her and ask what the issue was. By doing this, not only you prevent the client from unburdening himself on the internet, but you also gain an opportunity to loyalize once again with your clients.
Spanish[es]
En cambio si el cliente tuvo una mala experiencia y responde negativo, no solo no lo invitará a compartirlo en las redes sociales sino que también se le enviará un mensaje (personalizable) informándole que alguien de la empresa se estará comunicando con él.