Metadata
Author: WikiMatrix
Data
English[en]
A "bug tracking" system or an issue tracking system (also ITS, trouble ticket system, support ticket or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization.
Spanish[es]
Un sistema de seguimiento de incidentes (denominado en inglés como issue tracking system, trouble ticket system o incident ticket system) es un paquete de software que administra y mantiene listas de incidentes, conforme son requeridos por una institución.