10.1 The Merchant shall be informed on the performed transactions with the use of the Card, the relevant charges and the current available balance of the Linked Account via the management tool of the Linked Account, upon personalized and authenticated electronic access, as well as by any other means announced by VIVA PAYMENTS from time to time. 10.2 For reasons of transactions’ protection, VIVA PAYMENTS may record (e.g. in digital, magnetic form) the content of the conversations between the Merchant’s representatives or the Cardholder and the employees or the representatives of VIVA PAYMENTS during the provision of customer care services by electronic means as well as their location and movement data.
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