Les droits des détenus souffrant de troubles mentaux sont pris en charge par les équipes des programmes de santé mentale chargées des détenus ayant des problèmes de ce type.
The Ombudsman has been instrumental in the introduction of a Prisoner Telephone System (PTS) which, among other things, provides prisoners with free call access and a direct line of communication for the purpose of making complaints to the Ombudsman, Anti-Discrimination Commission, Human Rights and Equal Opportunity Commission and the Health Complaints Commission via common numbers programmed in to the PTS.UN-2 UN-2